Recent Customer Reviews for American Way Storage

What our Customers Have to Say

Excellent
4.8
I would recommend this facility. I've always had good experience , if I have a problem it's fixed immediately.
The storage units are very clean and are gated for security and have lights in the units
Extremely professional, & helped with all of my needs, answered the phone when I called, & the storage unit property is well organized
Wonderful experience. Had a different unit set up for that morning in another town. Went to drop my toy hauler and it would not fit in the unit rented a few weeks before. I called American Way Storage and worked with Taylor H. By the time I drove from Effingham to Shelbyville, she had me set up, contract completed and was ready to put the toy hauler into storage. It was critical that I got it done that day as I went in for a surgery the next day. Tayor was awesome to work with and would recommend American Way Storage for you large or small storage needs. Toy hauler fit with extra room, lights in the unit worked awesome and the unit was very clean. Thank you!!
I am totally satisfied with my storage experience thanks American Way !!!
I’ve rented multiple times from them, affordable clean and easy access. They communicate very well, and I’ve never had any issues:)
Had storage here for my MIL for over a year. Always got a reminder, got a nice call when there was an issue processing the card one time. Never any issues.
I have never had a bad experience with American way storage staff very polit and affordable rates
Great storage units!
Quick and easy process for renting. Units are clean and orderly. Area appears well monitored.
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